You’ll never make money freelancing if you’re applying for the wrong jobs. Steer clear of these freelance job postings so you can get paid what you’re worth.
No one wants to be a tattletale, but sometimes speaking up is necessary. Here’s when you should talk to your boss.
Naughty behavior - warranted or not - is challenging to deal with. It's hard to keep a cool head when a customer complains, but you can turn whining into winning. First, take a cleansing breath and listen. A complaint can be your cue to improve a process or service. Approach the complaint with objectivity and honesty, and put your customer back on the nice list.
Want more? 8 Ways to Deftly Handle Customer Complaints